Privacy Policy

Information you provide

When you send us an inquiry, we receive your business name, email address, message, and any other information you choose to include. An email may also include your sender name, email signature, attachments, and delivery information.

Please share only what is needed to discuss your business. Do not include passwords, payment card details, government identification numbers, or sensitive information about your customers.

How the contact form works

Selecting “Send message” submits your business name, email address, and message to our contact service over an encrypted connection. Our hosting and email service providers process the submission to send it to our business inbox. We use the email address you provide to reply to your inquiry.

The form displays a confirmation after our email service accepts the submission. If confirmation is unavailable, the form keeps your entries so you can try again.

The website does not save your form entries in cookies or browser storage. Your browser may remember inputs depending on your settings. Submitted messages are processed by our service providers and retained as business correspondence in our email system.

Website data and cookies

Our hosting providers process basic connection information, such as IP addresses and requested pages, to deliver, secure, and operate the website. The contact service uses connection information and submission identifiers to limit repeated requests, detect spam, and prevent duplicate messages.

This version of our website does not use analytics cookies, advertising pixels, session recording, or third-party tracking scripts. Fonts and images are served with the website. We do not use this website to track your activity across other websites.

How we use inquiry information

We use information you send to understand your inquiry, respond to you, discuss a potential partnership, and keep relevant business correspondence. We may also use it as necessary to meet legal obligations or resolve a dispute.

This policy covers this corporate website and its inquiries. Any separate customer acquisition service or campaign may require its own agreement and privacy disclosures.

When information is shared

Our hosting providers process website connection information and contact form submissions. Email service providers process correspondence to deliver and store messages. Information may also be disclosed when required by law, to protect legal rights, or at your request.

We do not sell personal information received through website inquiries or share it for targeted advertising.

Retention and security

We retain inquiry correspondence for as long as reasonably needed to respond, manage the relevant business relationship, and meet applicable legal or recordkeeping obligations. Retention depends on the nature of the inquiry and any resulting relationship.

No method of sending or storing information is completely secure. Consider the sensitivity of the information you include in an email, and contact us if you believe information you shared has been misused.

Your choices and requests

You can choose not to provide information or not to submit the form. To request access to, correction of, or deletion of information you previously sent us, contact contact@secondshiftworks.com. You can also ask us to stop following up on an inquiry.

We may need to verify that a request relates to you. Requests are handled subject to applicable law and any information we need to retain for legal obligations. Depending on where you live, you may have additional privacy rights.

Children’s privacy

This website is intended for business owners and business representatives, not children under 13. We do not knowingly seek personal information from children under 13. If you believe a child has provided information to us, please contact us so we can address it.

Changes to this policy

We may update this policy as the website or our information practices change. The current policy and its update date will be available on this page. Where required, we will provide additional notice of material changes.