Effective Date: June 23, 2026
Second Shift Works LLC (“Second Shift Works,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, forms, communications, and related services.
Information We Collect
We may collect information that you voluntarily provide to us, including:
Name
Business name
Email address
Phone number
Website URL
Information submitted through our forms
Information related to your service inquiry, appointment request, or business communication needs
We may also collect basic technical information such as website usage data, browser type, device information, and IP address for security, analytics, and website performance purposes.
How We Use Information
We may use the information we collect to:
Respond to inquiries
Provide information about our services
Set up or support missed-call recovery, SMS follow-up, AI voice answering, lead intake, CRM, and related business automation services
Send appointment, service follow-up, customer support, and missed-call follow-up communications
Improve our website, services, and customer experience
Maintain security and prevent misuse
Comply with legal, regulatory, carrier, and platform requirements
SMS Communications
If you submit a form and select the SMS consent checkbox, you agree to receive non-marketing SMS messages from Second Shift Works related to your inquiry, appointments, service follow-up, missed-call follow-up, and customer support.
Message frequency varies. Message and data rates may apply. Text HELP for assistance. Reply STOP to opt out at any time. Consent is not a condition of purchase.
We do not sell, rent, or share your personal information or SMS consent with third parties for their marketing purposes.
Mobile phone numbers, SMS opt-in consent, and SMS communication data will not be shared with third parties or affiliates for marketing or promotional purposes.
How We Share Information
We may share information with trusted service providers only as needed to operate our business and provide our services. These may include website hosting providers, CRM platforms, communications providers, payment processors, automation tools, and compliance or technical service providers.
We do not sell personal information. We do not share SMS opt-in consent or phone numbers with third parties for their marketing purposes.
Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as reasonably necessary to provide services, respond to inquiries, maintain business records, comply with legal requirements, and support security or compliance obligations.
Your Choices
You may contact us to request access, correction, or deletion of your personal information. You may opt out of SMS messages at any time by replying STOP.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Contact Us
Second Shift Works LLC
30 N Gould St Ste R
Sheridan, WY 82801
Phone: +1 817-328-3867
Email: [email protected]
Website: https://secondshiftworks.com